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Concierge Executive - Full or Part Time

Malmesbury, Wiltshire, United Kingdom, £ £ 25000.00-25000.00 Annual Annual, Permanent


Concierge Executive - Full or Part Time

£25,000 + Benefits


My client is a specialist concierge services provider.

They are now recruiting for a Concierge Executive to be based on their client's site in Wiltshire.

The Concierge Executive will also be responsible for booking client's requirements for activities including on and off site, transfers, external dining reservations, travel, attraction tickets etc

The candidate must be highly motivated, customer focused with previous experience working in a service orientated role gained within a luxury hotel, concierge, or travel environment.

Full and part time opportunities are both available.

This is Monday to Friday role covering a shift pattern between 7am to 6pm.

Concierge Executive Duties and Responsibilities:

Respond to all clients' requests following and adhering to the standards of service, accommodating requests from the ordinary to the extraordinary

Handle a wide variety of client requests with utmost professionalism to achieve maximum guest satisfaction

Memorise regular clients preferences and habits to provide attentive and personalised service.

Display a friendly, courteous and professional attitude in all dealings with clients with an emphasis on fulfilling requests.

To take ownership for booking additional services including activities on and off site, Flights, holidays, transfers, external dining reservations, babysitting, itineraries, attraction tickets, flowers the personal touch and 5* service to all guests

Concierge Executive Experience Required:

Previous experience in a concierge reservations or customer relations role within the hospitality, hotel, or travel industry working for a luxury brand.

Passion for service and the ability to innovate, ideally with a proven track record of customer service

Strong organisational and time management skills with a high degree of flexibility

Be a self-motivator and someone who is ready to challenge in the interest of continuous improvement

Concierge Executive Salary and Benefits:

Base Salary of £25,000 + Performance Related Bonus

25 days annual leave + 8 bank holidays

Free onsite car parking


Discount Vouchers

Monday to Friday

To apply for this Concierge Executive role, please apply and a member of the team will be in contact to discuss your CV and the company.

Job Details

Not Specified
Malmesbury, Wiltshire, United Kingdom
£ £ 25000.00-25000.00 Annual Annual