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Customer Service Advisor - Work from Home

Reading, Berkshire, United Kingdom, £ £ 9.50-9.50 Hourly Hourly, Permanent

Description:

Red is looking for a part time, work from home Customer Service Advisor with personality. We want someone who'll listen, patiently resolve queries, and leave the customer smiling :) This is an exciting homeworking opportunity to join a leading food wholesale provider as a Customer Service Advisor. If this sounds like you, apply today!

Customer Service Advisor package & benefits:

  • Fantastic, working from home opportunity
  • An hourly rate of £9.50 per hour
  • Working 25 hours per week, with fully flexible shifts between 7.30am - 6.00pm Monday to Friday, and 9.00am - 5.00pm Saturday and Sunday
  • Full, award winning training provided
  • 28 days holiday, increasing to 30 days after 12 months service
  • Lifestyle Benefits including retail discounts and special offers
  • Free Employee Assistance Programme (24/7, 365 days a year)
  • Career Path Development opportunities
  • Free access to a health and wellbeing hub, Life Assurance and a Pension Scheme
  • Length of Service rewards

Responsibilities of a Customer Service Advisor:

  • Handle inbound and outbound calls with customers, answering and resolving queries
  • Up-sell and cross-sell products to existing customers
  • Process orders received via email and send confirmations, working to delivery times
  • Liaise with the field sales team to nurture and retain customers
  • Meet quality targets and assist in achieving departmental KPIs

Key Skills of a Customer Service Advisor:

  • Confident and self-motivated with a 'can-do' attitude
  • Professional and friendly telephone manner and communication skills
  • Strong attention to detail
  • Ability to work under pressure and multitask
  • Experience using Microsoft Office applications

To apply for this exciting opportunity to join a growing team in Customer Service Advisor, working from home please apply below.

Red Recruitment (Agency)

Job Details

1334314178
Not Specified
Reading, Berkshire, United Kingdom
Permanent
£ £ 9.50-9.50 Hourly Hourly