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Customer Service Advisor - Work from home

Leeds, Yorkshire, United Kingdom, £ £ 8.91-8.91 Hourly Hourly, Permanent

Description:

Looking for a job that allows you the convenience of working from home? We're recruiting Customer Service Advisors across the UK on behalf of an established company to work on a brand-new project for a globally recognised brand.

Note: To apply for this role, you will need a PC running Windows 10 or above with 2 spare USB ports. You must also have a dual core processor, 10 GB of disc space and an ethernet port. Unfortunately, Apple devices and Chromebooks will not be suitable.

This exciting opportunity offers an immediate start date and has a simple, one-stage, virtual interview process.

Package & benefits of a Customer Service Advisor:

  • Working from the comfort of your own home!
  • Salary: £8.91 per hour
  • Hours: 37.5 hour week, working shifts between 8.00am-6.00pm Monday to Sunday
  • Working for a well-known and growing company with excellent long-term opportunities
  • Excellent training structure to get you started as a Customer Service Advisor!
  • 28-days holiday
  • Excellent internal progression pathways

Duties of a Customer Service Advisor:

  • Taking inbound customer phone calls and answering customer queries
  • Providing excellent customer service, offering a one-call resolution where possible
  • Processing customer orders or refunds as necessary
  • Keeping accurate notes and records on the internal system
  • To be self-motivated, whilst ensuring you always work as part of the wider team
  • To be comfortable in handling complaints, when sometimes dealing with more difficult queries

Skillset required for a Customer Service Advisor:

  • No previous contact centre or call centre experience is required for this role
  • Excellent command of written and spoken English
  • Good computer literacy skills
  • Previous experience in retail, hospitality or healthcare environments would be ideal
  • A positive mindset and a proactive attitude towards work
  • Hardworking and committed to providing the best service

Note: To apply for this homeworking role you will need your own laptop or PC. Unfortunately, Apple or Chromebook devices are not suitable.

If you like the idea of working from home and believe you have the skillset required for this immediate position as a Customer Service Advisor, please apply below.

Red Recruitment (Agency)

Job Details

1335529058
Not Specified
Leeds, Yorkshire, United Kingdom
Permanent
£ £ 8.91-8.91 Hourly Hourly