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Customer Service Advisor : Work from home

County Durham, United Kingdom, £ £ 18116.00-18720.00 Annual Annual, Permanent

Description:

Customer Service Advisor - Immediate Start

Apply today, I will be in contact this week to progress your application!

Full Time
Work from home
Monday - Friday

£18,100 - £18,700 per annum + Monthly Bonus

Red Dot Recruitment are currently working in partnership with one of the worlds largest outsourcing companies, and we are looking for Customer service advisors to join our Inbound Customer Service team. As a Customer service advisor, you will be representing a leading accountancy software company, providing exceptional customer service on every call! Apply today, I will be in touch this week to discuss your application - we have immediate starts available!!

The role of the Customer service advisor:

  • Our Customer service advisor will be working on behalf a Global Outsourcing company.
  • The Customer service advisor will be taking inbound calls from existing customers regarding their account or technical enquiries
  • Answering all questions and queries from the customer including billing and account issues and customer support.
  • Giving every customer the best possible experience when they call in
  • Dealing with vulnerable customers and answering all enquiries with care
  • Handling a high volume of inbound calls

Benefits of the Customer service advisor role:

  • Fortnightly pay
  • Work from home
  • Monday - Friday
  • 28 days holiday
  • Discounted products from company
  • Excellent progression opportunities into Team Leader/Training/HR & Recruitment roles
  • Defined career pathway - 85% of our managers are home grown
  • Company medical, dental and childcare packages
  • Monthly incentives

Skills you will need as a Customer service advisor:

  • 6 months customer service experience
  • Clear criminal record (no unspent criminal convictions)
  • References to cover the last 2 years of employment
  • Computer literate with the ability to multitask and use multiple systems at any one time
  • Objection handling techniques
  • Effective questioning and listening skills
  • Resilient

To Apply for the Customer service advisor role please click APPLY below

Red Dot specialise in Call Centre roles.

Key Words: Customer service advisor, Customer Service Advisor, Sales Advisor, Outbound Advisor, Retail, Hospitality, Retail Sales Assistant, Call Centre Agent

Job Details

1338538791
Not Specified
County Durham, United Kingdom
Permanent
£ £ 18116.00-18720.00 Annual Annual