Job Details

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Customer Service Representative - Full and Part Time

Birkenhead, Merseyside, United Kingdom, £ £ 8.36-8.91 Hourly Hourly, Permanent


We are currently seeking candidates to work within a large outsourced contact centre based in Birkenhead. Previous experience, such as working in a call centre environment, would be beneficial, however not necessary.

Within this call centre unlike others you will NOT be subject to hard sales or outbound calls. You will be primarily be involved in inbound calls only!

What benefits will I receive in return?

Full training provided in house and on site
Weekly Pay
Medicash Benefits
Company Pension Plan
A variety of local business discounts including gym, driving schools and restaurants
Onsite subsidised café and free staff WIFI
On-site Parking Facilities
Birthday/Special Occasion off - after 12 months service
28 days holiday entitlement (pro-rata) increasing to 32 Days based on length of service
A supportive working environment with a sociable team culture
Regular training and feedback to enable you to manage your goals
Financial bonuses based on performance-based earnings
100% opportunity for progression. Always offering promotions within the internal teamWhat will I be doing?

You will be representing one of the UK's largest retail company
Responsible for all general customer relations and queries
Directing calls to appropriate departments both internally and externally
You will be speaking with a vast customer base providing information on services
Listening to customers needs and ensure delivery of excellent customer service
You will assist customers in organising deliveries, order processing as well as back office administration dutiesContact our team to find out more today about this exciting Customer Service Role!

We are currently offering this role on a Part Time or Full Time basis between 25-40 hours per week. You must be flexible for days and hours Monday-Sunday.

To apply please forward a current CV to or call us on (phone number removed). Our team will contact successful applicants within 2 working days. You can also apply to us direct by completing your registration at (url removed)/register

Job Details

Not Specified
Birkenhead, Merseyside, United Kingdom
£ £ 8.36-8.91 Hourly Hourly