Description:

Role: Facilities Administrator

Location: Beeston Leeds

Salary: £19-£20k per annum pro-rata

Hours: flexible 30 hours per week

Days Mon- Fri flexible

25 days plus 8 bank holidays pro-rata

We are currently recruiting for a Facilities Administrator to join a national FM provider Leeds.

The Facilities Administrator will take incoming calls regarding reactive breakdowns and guarantee the smooth running of the engineering job flow, booking in jobs with both in house engineers and subcontractors as well as following up the work with clients to ensure high levels of customer satisfaction.

This is a busy role working on a helpdesk that works with a dedicated blue chip client.

Main duties of the job:

The main duties of the role include:

Taking incoming calls
Allocating engineers to jobs
Adding and updating progression notes on jobs
Closing jobs once completed
Speaking to engineers and subcontractors to book work in
Following up with the customers to make sure they are happy with the work
The ideal candidate:

Ability to prioritize work
Have scheduling experience

Work well under pressure
Previous experience working on a busy helpdesk
The role is 6 months maternity cover with possibility to go permanent.

Please apply to Joe Firth of 300 North

Job Details