Job Details

Floating Support Worker - Part time 28 hours

London London United Kingdom, E1 Permanent

Posted: 1 day ago


Recruiting for a Floating Support Worker to join our Mental Health Service in Richmond!

GBP 15,798 per annum working 28 hours per week, on a 1 year FTC plus 25 days c tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
* Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
* Empower customers to ensure they receive the service and benefits they are entitled to
* Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
* Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
* Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
* Adhere to Look Ahead's Policies and Procedures
* Engage in learning and development activity to increase knowledge and skills
* Provide day-to-day instruction/supervision of Assistant Support Workers/domestic staff/Personal Support Assistants where appropriate
* Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
* Involving customers in the design, development and delivery of the service
* Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
* Adhering to all other Look Ahead's policies and procedures
* Engaging in learning and development activity to increase knowledge and skills

Person Specification:

? Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
? Approachable and open behaviour
? Prefers working as part of a group or team
? Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
? Has a practical and logical mind and is naturally well organised
? Thrives on change and enjoys dynamic diverse environments
? Is confident with high levels of self-esteem
? Is respectful, articulate and sensitive in style of communication
? Is essentially customer-focused
? Is motivated towards excellence and improvement of personal performance with a can do attitude
? Ability to cope positively with challenging and diverse behaviours

Skills, Knowledge and Experience:
? Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Job Details

Part Time
London, United Kingdom