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Insurance Sales Consultant (Outbound) - Work From Home

Northampton, Northamptonshire, United Kingdom, £ £ 20500.00-24000.00 Annual Annual, Permanent


We're Simply Business - We insure small businesses and enable big dreams - not just for our customers, but for our people and communities too. With over 750,000 active insurance policies, we protect builders, bakers, landlords, and more than 1,000 other trades.

We harness cutting-edge data ability, believe in experimentation, and build our own technology to deliver better experiences for our customers and employees. This means we're as much a technology company as one that sells insurance. We build, we fail, we learn, we improve. We're a B Corp too, which recognises our strong track record of having a positive impact on people, society and the environment.
If Simply Business sounds like the kind of place you'll thrive, we'd love to hear from you.

Working here as we get back to normal:

After working remotely for so long, we have a vision for how our people will work with each other now and in the future. Every employee should have the choice and flexibility to work in a way that's best for their job, their team, and their life.
We know that being together in person is usually the best way to get work done, which is why our offices will become 'hubs' that we expect our employees to visit every so often. That said, there's no one-size-fits all solution, so all of our people and teams will find the rhythm that suits them best.

We need Insurance Sales Consultants to join our Outbound Team
To be considered for this opportunity you will need to have experience within financial services or insurance and telephone based experience. All you need is a quiet, comfortable workplace with a fibre internet connection - we will provide all the necessary equipment!
As an Insurance Sales Consultant you will:

  • be making outbound calls to sell insurance policies to prospective customers who have generated quotes, either from one of our partners, a comparison website, or directly from our website.
  • be making outbound calls to arrange insurance policy renewals for existing customers.
  • be comfortable in addressing any customer queries or concerns that arise throughout sales or renewals calls.
  • follow the complete sales and renewals processes through to completion, ensuring card payment details and direct debits are completed accurately.
  • adhere to all compliance and quality standards including FCA Regulations and GDPR
  • work collaboratively with internal and external customers to deliver the right outcomes for customers and maintain a positive working relationship.

We are looking for someone who:

  • is highly motivated and passionate about sales and has extensive experience in telephone sales - ideally within business insurance.
  • is computer literate with the ability to multi-task and use multiple systems at any one time.
  • is highly resilient and able to maintain attention to detail and focus whilst working independently.
  • is adaptable, willing to learn and open to change, understanding that processes and products will continually evolve
  • has good active listening skills, and has the ability to recognise and understand different customer needs, treating each customer as an individual.
  • is able to deal with different customer concerns, questions and objections ensuring that all interactions result in a positive experience for the customer regardless of the outcome of the call.

What are the benefits? At Simply Business, our benefits let you balance life and work properly:

  • flexible parental leave - you can choose to take shared parental leave, plus we offer full pay for the first six months of your maternity leave and four-week fully paid paternity leave, subject to meeting the qualifying criteria.
  • remote working - more of us are currently working remotely than usual, but longer-term you can balance working remotely with working in the office, giving you the opportunity to connect with colleagues.
  • mental health and wellbeing resources - we take your wellbeing seriously, giving you access to counselling (through our Employee Assistance Programme) as well as technology to support your mental health (through the Unmind app).
  • paid sabbatical - two weeks off when you've been here for five years and four weeks off when you've been here for 10 years.
  • a dedicated learning platform - including a management and leadership programme - the platform lets you balance both work and life goals.

And we compensate you fairly:

  • a competitive salary that reflects your experience, our pay policy and the market we're in from your first day.
  • the potential to earn an annual bonus based on business performance (those on commission-led roles will be rewarded monthly).
  • we match what you put into your pension up to five per cent.
  • a health cash plan reimburses your everyday medical expenses (with the opportunity to increase the level of your plan in your flexible benefits).
  • a generous holiday entitlement of 25 days annual leave, plus bank holidays.
  • life assurance of four times of your basic salary.
  • Smart Health services including unlimited access to a 24/7 virtual GP.
  • a flexible benefits scheme with an allocated allowance each year to choose from benefits including private medical insurance, dental insurance, travel insurance, up to five days extra holiday, and gym membership.

Please click apply now to be redirected to our careers page to complete your application form to be considered for this exciting role!

Job Details

Not Specified
Northampton, Northamptonshire, United Kingdom
£ £ 20500.00-24000.00 Annual Annual