Job Details

Part time (evenings) Biomedical Customer Service Officer

Middlesex, United Kingdom, British Pound . GBP British Pound . GBP - Annual £11500-12000 Per Annum Annual £11500-12000 Per Annum, Permanent

Posted: 9 days ago

Description

Part time (evenings) Biomedical Customer Service Officer\\r\\n\\r\\n£11,500 p/a for 20 hours per week\\r\\n\\r\\nAn excellent opportunity has arisen for an enthusiastic part time Customer Service Advisor to provide five-star Customer Service within a leading pathology and diagnostic organisation, based in the heart of central London.\\r\\n\\r\\nAre you a pro-active candidate, ideally a graduate or under graduate still studying in Biomedical Science or equivalent Medical related qualifications? Are you passionate about the quality of customer service you deliver? Do you have excellent communication skills with 12 months + proven customer service experience ideally from within a medical call centre or customer focus industry? If so, keep reading. You would be mad to miss this exciting opportunity!\\r\\n\\r\\nThe role will consist of providing front-line first class customer service to clients, customers and doctors. Confidentiality will be essential due to the nature of calls (discussing test and diagnostic results, along with explanation of the test result process to clients). Arranging couriers, handling supplies, dealing with general requests from staff and general up keep of your working area.\\r\\n\\r\\nThis part time role works on a rota / shift pattern and alternates on a 4 day basis, the shifts will be:\\r\\n\\r\\n?20 hours a week for 4 days on and 4 days off\\r\\n\\r\\n?The shift: 5 : 9 and 7 : 11 pm\\r\\n\\r\\n?Saturdays and Sundays are also rotated however this is given as overtime.\\r\\n\\r\\nPlease make sure you are able to commit to these shift patterns before applying for this position.\\r\\n\\r\\nTo succeed in this role, you will need to be friendly, articulate, assertive and an excellent team player as well as have a friendly and empathetic manner when handling all telephone calls.\\r\\n\\r\\nIn return this fantastic organisation offers an attractive package which includes: salary of £11,000 pro rata, company pension, life assurance, an interest free season ticket loan scheme and a great working team environment!\\r\\n\\r\\nWhat are you waiting for? Apply now: \\r\\n\\r\\nWe look forward to receiving your application.\\r\\n\\r\\nRitz Recruitment (Emp Agy)\\r\\n\\r\\n]]

Job Details

417712077
Not Specified
Middlesex, United Kingdom
Permanent
British Pound . GBP British Pound . GBP - Annual £11500-12000 Per Annum Annual, £11500-12000 Per Annum