Profile - 3840

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I have enjoyed over six years of providing excellent customer service for a computer repair business as a Home Based Customer Service Agent. My job entailed inbound and outbound calls, dealing with customer queries and general correspondence via phone, live chat and emails, preparing customer bills, invoicing and accepting card payments over the telephone. Listening to customer problems with their computers and ensuring accurate information was recorded at all times. I'm skilled at touch typing; audio transcribing and copy typing. I am a committed and diligent worker who takes great personal satisfaction in a job well done and believe in working toward a standard that honors my employers. My competence has meant that employers have entrusted me with no supervision. I am a creative individual who excels in lateral thinking. I have excellent organizational skills and a keen work ethic. I have a love of technology and I'm happy to learn new things. I believe good customer service means helping customers efficiently in a friendly helpful manner. Customers value a prompt response, and part of good customer service is fixing problems and answering questions. Good customer service is always being positive and willing to assist customers to the best of your ability. Good customer service is using your knowledge of the inventory and your organization's policies and has an understanding of customer needs to serve customers. Working from home is about being a good communicator, it means collaborating with your colleagues and clients. I like to interact with people on the phone. I enjoy the juggling act of dealing with customer problems and queries and thrive in stressful situations. I like working as a team player with my colleagues.

Career Specialism: Remote Working, Customer Service

Please confirm the appropriate experience range you have in a previous role by using the drop-down menu option: 6+

Looking For: Working From Home

Looking for work in: -Nationwide

Where are you located?: Hampshire